How do I change / edit my order?

Once an order is placed, you will be unable to edit it online. If you have any changes to the order, please call our office at 800-535-1302, or submit a ticket. Depending on the status of the order in our warehouse, we will attempt to make the changes requested. Please note: Custom Hose Assemblies are considered FINAL when the order is [...]

Has my order shipped?

It is our goal to ship most packages within 1-2 business days, depending on stock. Our Express Shipment (Next Day Air) cutoff time is 2pm EST Monday - Friday. Orders ship out of Boyertown, PA. You will receive an email with a tracking number once we create the shipping label. To see the status of your orders, you can use the https://www.discounthydraulichose.com/order-status.html order status [...]

I am tax exempt. How do I upload a certificate so I am not charged tax on my order?

Uploading Your Tax-Exempt Certificate Please note – if you are tax-exempt, you are required to create an account or login to your account to qualify for the exemption. The tax-exempt application be can accessed by one of the following ways: After creating your account, under the “My Account” screen, click on “Manage Tax Exemption.” Alternatively, you can [...]