My card was charged a different amount than my invoice shows.

There are a few reasons why your original invoice at checkout and final invoice may differ. One major reason is shipping charges. Please see our shipping section for more information about the estimated shipping costs. If the difference is exactly $5.00, it is most likely that you requested us to ship on your collect carrier account, in which case there is a flat $5.00 handling fee. If your [...]

When will my credit card be charged?

At the time of checkout, a hold or authorization will be placed on your credit card for the amount of the order. We will capture your payment when the order ships. The original authorization should be removed by your bank within 3 business [...]

Why am I being charged Sales Tax?

Discount Hydraulic Hose.com is required by law to collect sales tax in accordance with state and federal laws. On June 21st, 2018, the South Dakota Vs. Wayfair case was decided in the US Supreme Court, and this governed how sales tax must be collected even from online sales. Tax Exemption Certificates – Frequently Asked Questions (FAQ) What is a tax exemption certificate? A tax exemption [...]

Do you offer local pickup?

We do not currently offer local [...]

How much does shipping cost?

When you complete checkout, you are presented a list of shipping options and costs. While we try to ensure these are as accurate as possible, there are times when shipping costs may change due to the size of the product ordered and how it is packaged. Please note that these charges are for estimation purposes only. We will attempt to contact you prior to shipping if your chosen shipping option [...]