I returned an order. When will I see the credit?

Returns are processed Monday - Friday during normal business hours, and will post to your original payment means within 7 - 10 business days. At the discretion of DiscountHydraulicHose.com, a check may be issued in certain cases. In some cases, a return will only be offered in the form of store credit. Please see our returns section for more [...]

My card was charged a different amount than my invoice shows.

There are a few reasons why your original invoice at checkout and final invoice may differ. One major reason is shipping charges. Please see our shipping section for more information about the estimated shipping costs. If the difference is exactly $5.00, it is most likely that you requested us to ship on your collect carrier account, in which case there is a flat $5.00 handling fee. If your [...]

When will my credit card be charged?

At the time of checkout, a hold or authorization will be placed on your credit card for the amount of the order. We will capture your payment when the order ships. The original authorization should be removed by your bank within 3 business [...]

Why am I being charged Sales Tax?

Discount Hydraulic Hose.com is required by law to collect sales tax in accordance with state and federal laws. On June 21st, 2018, the South Dakota Vs. Wayfair case was decided in the US Supreme Court, and this governed how sales tax must be collected even from online sales. If you are tax exempt, login to your account and upload your exemption certificate prior to your order! If you have any [...]

Do you offer local pickup?

We do not currently offer local [...]