Can you dropship an order to my customer?

Yes! We can dropship orders blind to your customer. You MUST put notes on the order instructions during checkout that the order needs to be shipped blind. If you do not do this, we will include our typical paperwork and boxes. If your unsure if you noted an order for dropship/blind, please call our office after place it at [...]

I'd like to setup a Net 30 terms account.

Want to pay by Invoice / Net Terms instead of Credit Card? We've got you covered! Please fill out our new application using the button below. We will respond within 3 business days to your inquiry. https://portal.creditappexpress.com/applications/1704818437547x674281274889994200 Start An ApplicationHow will Net Terms with Discount Hydraulic Hose.com work?Once you submit your application, our [...]

I need a quote before I can purchase.

Not a problem! We are able to offer quotes for those that must submit orders to a purchasing department or require an internal process. Simply open a ticket and list the items you need, quantities, ship to address, and timeline for the order. We will create the quote and send it over to you for review and processing. Once approved, we will convert it to an order and send you a link to securely [...]

My order is backordered. What do I do next?

In the event that we don't have a part in your order, we will try and email you within a few hours of the order being placed. In the email you recieve, you'll have an option to request a partial shipment of what we do have, or wait for the order to ship complete. You'll also see the estimated date that the parts will be ready to ship. If you choose a partial shipment, please note you will be [...]

I can't check out!

It's frustrating when things don't work right! If your having trouble checking out on our site, please read the error message for an indication of what is wrong. The most common error is that the billing address for your credit card and the address you've entered don't match. Please verify the address you enter in the BILLING section is what the bank/credit card company has on file. Another [...]